Frequently Asked Questions
How can I contact customer support?
You can contact our customer support via email, phone number or instagram DM.
How do I place an order?
You can place an order by visiting our website or via instagram DM.
What payment methods do you accept?
We accept Cash on Delivery, Bank transfer and Jazz Cash.
Where do you deliver?
We deliver to a wide range of locations, including:
1: Domestic Shipping (within Pakistan):
All cities
2: International Shipping:
- We ship to most countries worldwide. However, there may be some restrictions based on local regulations and shipping service availability. Prices will be quoted after query.
How can I track my order?
You can track your order by using a tracking number provided in the shipping confirmation email.
What is your return policy?
Our return policy allows you to return items within 5 days of receipt only in case of damaged item. You must provide proof of damage. Items must be in their original and unused condition. Refund will be made subject to our decision after receiving and inspection of the returned item.
Can I order customised sleepwear?
We do not offer customised sizing.
How many days does it take to deliver?
Domestic shipments are delivered in 5-7 working days. International shipping time will be answered on query.
Do you shrink the cloth before stitching?
We undergo the effort of shrinking the cloth and testing for colour bleed before stitching to ensure a better fit and finish of the garment.